Refund policy
Return and Refund Policy
At MOROVER, we want you to love your fit. Since our clothing is designed and graded specifically for plus-size bodies, we currently offer exchanges only — no cash or online refunds.
Exchange Window
You may request an exchange within 7 days of purchase.
Exchange Conditions
To be eligible for an exchange, the item must be:
- Unworn, unwashed, and undamaged
- With all original tags attached
- In its original packaging, with proof of purchase
Non-Exchangeable Items
The following cannot be exchanged under any circumstances:
- Altered or customised garments
- Undergarments/innerwear
- Clearance or discounted items
How to Request an Exchange
Visit any MOROVER store currently open — ECR or T. Nagar — with your item and receipt within the 7-day window, and our team will help you find the right fit or size. T. Nagar carries men's only; women's garments must be exchanged at ECR.
For questions, contact us at care@morover.com.